Realization
words by Cindy Peng
photo from Unsplash
photo from Unsplash
This is not duty
This is responsibility
When you ask
For the limited edition
And cannot get one
Rage is all you feel
This is not duty
This is responsibility
When you scream
The rudeness
And I reply gently
Disdain is all I receive
This is not duty
This is responsibility
When you argue
Dissatisfaction about the product
And I can only apologize
“Call your boss!”
Is what you always say
This is not duty
This is responsibility
“Customer foremost” only works when customers show their respect to those who work in the service industry.
This is responsibility
When you ask
For the limited edition
And cannot get one
Rage is all you feel
This is not duty
This is responsibility
When you scream
The rudeness
And I reply gently
Disdain is all I receive
This is not duty
This is responsibility
When you argue
Dissatisfaction about the product
And I can only apologize
“Call your boss!”
Is what you always say
This is not duty
This is responsibility
“Customer foremost” only works when customers show their respect to those who work in the service industry.